Our customised programs combine tech and field operations for maximum impact.
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We design and implement agent-based and direct-to-beneficiary welfare scheme linkage programs for corporates, NGOs, philanthropies and government departments.
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Training field cadres as last-mile support agents — 'Haqdarshaks' — who provide application support services to communities for a fee. They use the Haqdarshak agent app for implementation.
HESPL trains field cadres as Haqdarshaks on its mobile app. This cadre screens community members to discover eligibility for welfare schemes using the app.
Once the eligibility check is completed, the Haqdarshak provides detailed information about welfare schemes and documents to the citizen.
Next, the Haqdarshak provides end-to-end application support including document checks, filling forms and submission of the application to relevant departments. A nominal service fee—which the app recommends—is charged to the citizen.
The Haqdarshak tracks the application till the citizen receives the benefits. Grievance redressals processes are initiated in case of delays.
On an average, our Haqdarshaks earn a monthly income of Rs. 3,300 for 70-75 hours of work.
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Customized scheme-linkage program for pre-defined beneficiary cohorts. Tangible impact with focus on improving the standard of living of citizens through schemes across thematic areas including health, education, employment and social security.
Identification of the target cohort for scheme linkages as per the client’s preference. Targets can be communities (villages; urban slums), construction workers, gig-economy workers, daily wage earners.
Provide evidence-based research insights to identify thematic areas for scheme linkages.
Identifying and training community-based individuals as Haqdarshaks who will implement the last-mile linkages. Haqdarshaks screen the target cohort members to discover and confirm eligibility for welfare schemes using the app.
Next, the Haqdarshak provides end-to-end application support including document checks, filling forms and submission of the application to relevant departments. The Haqdarshak is incentivized by the way of a stipend. The end beneficiary is not charged except for any government mandated fee.
The Haqdarshak tracks the application till the citizen receives the benefits. Grievance redressals processes are initiated in case of delays.
Get a customised program designed to amplify your impact at the last mile:
contactus@haqdarshak.com / +91 93707 80374
